Glasplies Ltd - Terms & Conditions

CONDITIONS OF SALE

1. GENERAL. All quotations and tenders are made and all orders accepted by Glasplies Ltd., herein after called the Company, and all goods are supplied, sold, delivered or exchanged for other goods subject to the Conditions set out below and these Conditions shall govern all sales of the Company’s goods to the exclusion of any inconsistent terms or conditions proposed by the customer, whether in the customer’s Order, correspondence or otherwise, unless such are specifically agreed to in writing by a Director or Manager or Proprietor of the Company.

2. QUOTATIONS whether given verbally or in writing or in advertisements do not constitute an offer by the Company and no order from a customer shall create a binding contract until accepted in writing by the Company.

3. ORDERS whether verbal, telephoned or faxed must be confirmed in writing by the customer otherwise the Company accepts no responsibility for errors or subsequent misunderstandings Goods which are supplied as a result of an incorrect order will not be accepted for return and credit.

4. CATALOGUES. Price Lists and other advertisement matter are only an indication of the type of goods offered and no prices or other particulars contained therein shall be binding on the Company.

5. PRICES quoted are subject to alteration without prior notice to conform with those ruling at despatch date.

6. DESPATCH&DELIVERY. Any times quoted are estimates only and the Company shall not be liable for failure to despatch/deliver within such time.

7. LOSS OR DAMAGE IN TRANSIT. The Company will only be liable to repair or replace free of charge goods lost, damaged or misappropriated in transit, always provided the customer gives separate written Notice to the Company and to the Carriers within the time limits set out in delivery documents and advices of despatch.

8. OFF-LOADING. The customer shall be responsible for off-loading and shall indemnify the Company against all liability whatsoever arising therefrom or related thereto.

9. SHIPMENTS BY SEA/AIR are made in accordance with the terms of the Bill of Loading and/or Waybill in customary use for shipment to the particular destination and the customer expressly agrees to all the terms and conditions of such documents notwithstanding the implementation by shipowners or masters of any of the liberties contained therein and to bear any loss, damage or delay resulting directly or indirectly therefrom.

10. FORCE MAJEURE If either party is impeded or prevented from carrying out any of its obligations under the contract for the supply of the Goods due to any circumstances beyond its reasonable control including, without limitation act of Government, interruption of power supplies, failure of sources to supply, interference by third party, industrial dispute or natural disaster (“circumstances of force majeure”) the party affected shall be excused performance of such obligation for so long as and to the extent that the prevention or impediment lasts.

11. CLAIMS FOR NON-DELIVERY must be made by the consignee to Glasplies within two days from receipt of goods. Damage or partial loss in transit must be reported immediately upon receipt of goods to the carrier and Glasplies.

12. CLAIMS FOR DAMAGED/DEFICIENT GOODS. Where any valid claim in respect of any of the goods which is based on any defect in the quality or condition of the goods or their failure to meet specification is notified to the Seller in accordance with these Conditions, the Seller shall be entitled to replace the Goods (or part in question) free of charge or, at the Seller’s sole discretion, refund the buyer the price of the Goods (or a proportionate part of the price,) but the Seller shall have no further liability to the Buyer.

13. QUOTATIONS. All quotations by the Company are subject to acceptance within 28 days. The Company reserves the right to withdraw a quotation at any time before it has been accepted by the buyer.

14. CHANGES. The Seller reserves the right to make any changes in the specification of the Goods which are required to conform with any applicable safety or other statutory requirements or, where the Goods are to be supplied to the Seller’s specification, which do not materially affect their quality or performance.

15. FITNESS. As the Company has no control over the methods, conditions and particular purposes in which and for which the goods that it supplies are used, the Company excludes all conditions, express or implied by statute or otherwise as to the fitness or any of its goods for any particular purpose.

16. SUB-STANDARD MATERIALS. All goods supplied by the Company which are described as such or as “Re- ‘Second Quality’ processed” are sold without warranty express or implied statutory or otherwise.

17. CONSEQUENTIAL LOSS. Under no circumstances shall the Company be liable whether in contract or in tort for loss of profits or contracts or for any consequential loss, lnjury or damage or personal injuries to any person whatsoever arising from the use, application or storage of any of the materials supplied by the Company.

18. PAYMENTS. 1) If payment is made under the terms of credit, payment of any Invoice is due within thirty days of the date of the invoice, unless otherwise specified by the Company. 2) In addition to other remedies the Company reserves the right to charge interest on delayed payments from the due date of payment on a day to day basis at 18% per annum.

19. TITLE&RISK. From the time of delivery of the goods they shall be at risk of the customer who shall be solely responsible for their custody and maintenance as if he were the owner but unless otherwise agreed the goods shall remain the property of the Company until the price has been paid in full and unconditionally. If the customer resells the goods while they are still the property of the Company he shall only do so as bailee for the Company and he shall account to the Company for the proceeds of such sale. If the goods are converted into or incorporated with other products while still in the ownership of the Company then ownership of such other products shall vest in the Company as if simply and solely the goods until payment for same shall have been received by the Company in full and unconditionally. If at any time before the property in the goods passes; a) the whole or any part of the price of the goods supplied has not been paid for after it has become due or b) any petition or resolution to wind up the customers business shall be passed or the customer shall go into Receivership then the Company shall be entitled to require the goods to be returned and if this requirement is not immediately complied with the Company may repossess the goods and may enter the premises of the customer for that purpose.

20. TECHNICAL ADVICE&CO-OPERATION. The Company is not to be liable, contractually or otherwise in respect of any technical advice or assistance given before or after the formation of any contract.

21. LEGAL CONSTRUCTION. The Contract of Sale shall be deemed to be made in England and shall be governed by the Laws of England for all purposes.

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule We will normally dispatch your order to you in one business days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK 20% VAT is added.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. {All of our products come with a 30 day no quibble guarantee.}

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01704 540626 (International +44 01704 540626) or fax us on 01704 537322 or write to us at 2 Crowland Street Southport PR9 7RZ United Kingdom

Privacy Policy Glasplies do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.